Here are some essential and nearly essential contacts along with hours of operation.

After Hours number for Homeless and Travelers Aid (HATAS) for shelter placement)

(518) 463 – 2124

[a reminder: during business hours you must be placed by HATAS through the DSS office (in Albany: 162 Washington Ave). It’s recommended that you get there early. DSS opens their doors at 8:30 a.m.)

Sheridan Hollow Drop In Center

The Drop In Center is a place to make contact with essential and helpful resources as well as a meetup center to hang with other homeless/couch sitting folks. Here you can get a safe mailbox, get a locker to keep some valuables or critical papers in, check out the free clothing room, get case management services, make phone calls, take a shower, do your laundry (free), get a bite to eat and some coffee, hang out, and make essential contacts to help transition from the streets to home. The hours of operation are Monday and Friday 8:30-4:30 and Tues-Thurs (9:30-4:30)

(518) 694-8899

Homeless Action Committee (HAC)

Homeless Action Committee operates the HAC Outreach van which distributes water, blankets, and food as well as rides to a shelter or safe, anonymous rides for intoxicated folks on the streets in Albany. The HAC van operates until midnight.

Homeless Action Committee AC: 518-426-0554

HAC Outreach van: 518-495-0663

Department of Social Services

Yeah, I know, the social service system sucks. They are, however, often a necessary evil when on the streets and in the shelters….

Albany County

162 Washington Ave
Albany, NY 12210

(518) 447–7300

8:30 am – 5:30 pm

Schenectady County

797 Broadway
Schenectady, New York  12305-2704

518-388-4400 Administrative, 518-388-4470 Service/Intake or 518-388-4279 Service/Intake: Children and Family Services, Adult Services/Intake 518-388-4206

Mon-Fri 8:30 am-4:30 pm

Rensselaer County

547 River Street, Troy 12180

To make an appointment: 518-266-7800

Mon-Fri 9:00 am-4:30 pm.

Medical resources for Medicaid patients:

AMC Psychotherapy Clinic
25 Hackett Blvd Albany, NY

The Consultation Center
790 Lancaster St. Albany, NY

Whitney M. Young Health Center
920 Lark Dr. 518-465-4771

Kononia Health Care
553 Clinton Ave, 3rd fl


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